WHAT EXACTLY IS THE ST GENÈVE SHOWROOM SALE?
The St Geneve showroom sale is an annual opportunity for our local community (Richmond, BC) to shop exceptional deals on discontinued items, imperfects, and sample styles from the past. Discounted prices will only be valid throughout the duration of the Warehouse Sale.
WHY IS THERE ONLY A LIMITED SELECTION OF PRODUCTS AND SIZES?
Products available during our Showroom Sale are discontinued items, imperfects, and sample styles from past limited-edition collections. This selection is made-up of several seasons of merchandise, and we’re giving you the chance to shop some old favorites at a great price to help make room for new items at our atelier.
WHAT IS THE RETURN POLICY?
All purchases from the Showroom Sale are final sale, meaning that no returns or exchanges can be accommodated. Please inspect your items carefully prior to purchase to make sure that it meets all of your needs.
WHAT ARE SECONDS, DISCONTINUED, OR SAMPLE ITEMS?
WHAT PAYMENT OPTIONS ARE AVAILABLE?
HOW DO I CARE FOR MY NEW LUXURY BED LINENS?
WILL YOU BE RESTOCKING THROUGHOUT THE SHOWROOM SALE?
HOW DOES BOOKING A TIME WORK? WILL ADDITIONAL DATES AND TIMES BE ADDED?
Follow the instructions here to book a time.
WHAT IS A 'BUBBLE SHOPPING' APPOINTMENT?
If you are planning to come shopping with a larger group (4-8 people), you can select a Bubble Shopping Private Appointment. This appointment will allow you and your group to shop privately for 30 minutes. If you need more time, please book 2 back-to-back appointments.
WHAT SAFETY PRECAUTIONS ARE BEING TAKEN FOR COVID-19?
To ensure everyone’s health and safety, all people entering our building are required to wear a mask in all common areas, as well as in situations where it is not possible to stay 2 meters apart.
AS OF JULY 1, BC ENTERS PHASE 3. DOES THIS AFFECT THE SHOWROOM SALE?
Out of an abundance of caution and concern for our staff (some of whom have not yet received their second vaccine) we will continue to run the sale on a by-appointment basis, and encourage you to wear your mask and sanitize frequently during your appointment.
If you've made your appointment, you're all set! There are no changes to the shopping procedure and we will see you soon.